North Focus
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Operations partner

Grow up,
not just out.

The business has grown. Some things haven’t grown with it.

North Focus partners with businesses that have grown faster than their operations. We work hands-on to fix the processes, planning, reporting, and tools that make growth harder to manage.

Where it starts

The first piece of work is small and concrete: one problem, one first move.

What to expect, step by step →
  1. 30 days. Bounded and quick.
  2. One problem improved, with a clear path to keep it that way.
  3. Then you decide how to proceed.

We used to move faster than this.

Didn’t we already fix this?

Everyone’s flat out. Nothing’s moving.

When did everything start taking longer?

Nothing’s broken. Everything’s just harder.

Why does everything need a meeting now?

I don’t fully trust the numbers anymore.

Every report says something different.

I’m busier than I’ve ever been.

Every change seems to break something else.

When one person’s on holiday, everything stalls.

Too much still lives in one person’s head.

More effort, less to show for it.

We can’t change that without changing five other things.

Capable people, working harder than ever, and finding progress harder than it should be.

If that sounds familiar, it isn’t just you. Growth changes the way work behaves.

The First Move

It can feel like everything needs
fixing at once. It doesn’t.

Andrew Rennie, founder of North Focus
Andrew Rennie Founder About Andrew →

The first move isn’t changing everything. It’s knowing where to start.

North Focus is founder-led by Andrew Rennie, drawing on 13 years solving operational problems inside Amazon, where complexity wasn’t the exception; it was everyday work.

We start with one visible problem, working alongside your team for 30 days to relieve it. That work shows us what needs to change for the improvement to last. You leave with the problem visibly better, and a clear view of what should change next.

What truly sets him apart is his ability to take complexity and make it disappear.
Pete Freeman Finance Director, Amazon

We could keep telling you this is possible.

It’s better if we just show you.

Real situations. One first move each.

Cost estimate variance 8%0.5%
Annual planning four monthssix weeks
Weekly reporting Monday 5pm9am
Sites served, with only 2.5× the team 832

This is what it looks like to grow up, not just out: a business built to carry its own growth.